Frequently Asked Questions
Many answers to common questions about Instadoc can be found below. If you cannot find the answer to your question, please contact us.
How does Instadoc actually work?
Simple! You simply create an account with our service. Within minutes one of our representatives will call and finalize your membership. As soon as that happens, you and up to 4 direct family members can access board-certified doctors, pediatricians, and advisors anytime, anywhere. Unlimited consultations, as well as discounts on all your favorite vitamins and supplements.
What time is Instadoc open?
You can call and access Instadoc 24 hours a day, seven days a week. Whenever you need help, we’ll be there for you – no extra cost, no extra fees.
So bottom line, how much will Instadoc cost me?
There are no hidden fees. No fine print that will leave you in frustration. You and 4 of your family members will ONLY pay $39.95/month. We’ll never raise your membership cost or charge you extra fees, and you can cancel your membership at any time.
Will I be talking to real doctors and advisors?
Yes! You’ll be speaking with the best advisors your state has to offer. Everyone in our network is licensed to work in your specific state, whether that’s a doctor, pediatrician, chiropractor, or any other type of advisor – you’re getting the best care available in your area.
What kind of medicine can Instadoc prescribe me?
Anything your urgent care or emergency room can offer you, Instadoc can, too – with the exception of narcotic pain killers and similarly classed drugs in order to protect our customers. You’ll also get access to hundreds of high quality supplements and daily vitamins at an exclusive discounted price.
How long is the subscription for?
There is no long-term commitment! You can cancel whenever you’d like!
How much is the deductible and how much is the copay?
There are never any copays for your consultations and there is no deductible you must reach in order to get your benefits.
How much can I expect to save at the pharmacy?
With Instadoc you can save anywhere between 10% to 85% on pharmaceuticals.
Is Instadoc just for general care?
Not at all! You can get care for dental, vision, hearing, psychology, counseling, and more. Whatever ails you, Instadoc can help!
Frequently Asked Questions
What is Telemedicine?
Telemedicine uses modern technology to connect patients to their doctors like never before. With phone calls, video chats, secure messaging, and e-mails, you can get diagnosed and treated right from your couch and without the doctor ever leaving his office. You'll still get all the help and medication you need to recover, but faster and more affordable than ever before!
What conditions can be treated via Telemedicine?
Below is a list of common conditions we do treat. *** Note: Physician will not treat newborn or children less than two (2) years of age. Telemedicine is designed to handle non-emergency medical problems. You should NOT use it if you are experiencing a medical emergency, you should dial 911.
- Allergies
- Bronchitis
- Cold / Flu
- Ear Infection
- Eye Infection
- Fever
- Headache
- Heart Burn
- Nausea
- Rash/ Skin Infection / Small Wound
- Sinus Infection
- Sore Throat
- Stomach ache / Diarrhea
- Upper Respiratory Infection
- Urinary Tract Infection
- Yeast Infection
- And Many more…
What types of doctors are in your network?
Emergency Medicine, Family, General, Pediatricians and Internists.
Can I choose my doctor?
Not at this time. In order to provide quick /efficient service, when a consultation is requested, it will go into a queue.The first available physician with that state license will accept and process the consultation.
Do you provide telemedicine in every state?
Yes . Telemedicine services are provided in every state. (Arkansas law as of 9-1-2017 requires initial consultation be in video and all subsequent consults can be performed via phone.)
Do you provide consults outside the United States?
No, consults are not available outside the United States.
Do you provide access to a doctor 24/7?
Yes, we provide access to a doctor 24/7/365 days a year.
Do you provide video consultations in every state?
Our system is HIPPA compliant and regulated by state. We provide video in those states that allow video consultations. (Arkansas law as of 9-1-2017 requires initial consultation be in video and all subsequent consults can be performed via phone.) Delaware and Idaho
Support: support@Instadocplan.com
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